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Terms & Condition

Home Terms & Condition

Last Updated:13-08-2026

Welcome to SS Hospitality. By booking a stay or using our website, you agree to the following Terms & Conditions. Please read them carefully.

1. Bookings

  • Bookings can be made via phone, WhatsApp, email, or through our website enquiry form.
  • A booking is confirmed only after we verbally or in writing confirm availability and receive any required advance payment.
  • Guests must provide accurate information (name, contact number, number of guests, dates) at the time of booking.

2. Guest ID Verification

  • All guests must carry and present a valid government-issued photo ID with address proof at check-in.
  • Bookings may be refused if valid ID is not provided.
  • ID details may be recorded as required by local law for guest registration.

3. Guest Responsibility & Liability

  • Guests are responsible for any loss or damage to the property caused during their stay, beyond normal wear and tear, and may be charged accordingly.
  • SS Hospitality is not responsible for loss, theft, or damage to personal belongings brought onto the property by guests.
  • Guests are expected to behave respectfully towards staff, caretakers, and neighbours.

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